FAQs
We don’t just follow trends — we design bold, powerful statements that let you wear your mindset and speak your truth without saying a word.
At Mowagey, fashion is not just about how you look — it's about how you show up in the world. Every piece we create is rooted in individuality, confidence, and rebellion against the ordinary. Our garments are built with intention — oversized fits, premium fabrics, and fearless graphics that tell stories of resistance, identity, and unapologetic self-expression. We’re inspired by street culture, driven by authenticity, and made for those who refuse to blend in. Whether you’re walking through the city or standing in front of a crowd, Mowagey is your second skin — bold, expressive, and unafraid.
How long does order processing take?
All orders are prepared and shipped within 2–3 business days from Istanbul. Once shipped, a tracking link is provided, so you know exactly where your package is
What are the delivery times?
- Türkiye: 2–5 business days
- Europe: 2–5 business days
- USA & International: 2–5 business days (delivery times may vary by location)
Is shipping free?
Yes! We offer free delivery on orders over $250 USD (or equivalent). For international orders, return shipping is the customer's responsibility
How do I apply a discount or promo code?
At checkout, enter the code (e.g. WELCOME10) to receive 10% off your first order. Make sure the discount code is valid and applied before payment.
What payment methods are accepted?
We accept all major credit/debit cards and PayPal. Our checkout is secure and encrypted for your safety.
Can I return or exchange an item?
Yes! We offer returns or exchanges within 14 days of delivery. Please note:
- Return shipping is not covered for international customers.
- Items must be in their original condition with tags intact.
How do I choose the right size?
Our T-shirts and hoodies come in oversized fits using premium 100% cotton (220 gsm T-shirt, 440 gsm Hoodie) for comfort and durability. Please refer to the size guide on each product page to find your ideal fit
Where do you ship from?
All orders ship directly from Istanbul, Türkiye, handled with care and dispatched quickly after processing.
What if I have questions or issues?
Reach out anytime via our Contact Us page or email info@mowagey.com. We're here to help and aim to respond as soon as possible